All Articles

All articles from the Endear Blog

3 tips for scaling a best-in-class retail business

Our friends at Retail for the People offer their expertise for scaling your retail business to the next level. Check out these sought-after tips from retail consultants that have years of experience growing brands just like yours.

By Krista & Lantz Starratt

Mall atrium

Modern Retail

The most comprehensive definition of Clienteling

Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.

By Robert Woo

furniture showroom using efficient wholesale CRM software with Endear

Wholesale CRM software: Efficiency matters

Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.

By Robert Woo

Modern Retail

Revolutionizing Retail Marketing with Automation

Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.

By Robert Woo

Best Practices

Retail Marketing: What Is It and Why Is It Important?

Retail marketing in today's competitive landscape looks very different than in the past. Learn the successful retail marketing strategies used by top brands that drive sales today.

By Leigh Sevin

interaction with customers

Best Practices

How clienteling experts interact with customers in retail

There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.

By Robert Woo

Best Practices

4 Ecommerce customer retention strategies you need in 2022

DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.

By Robert Woo

Modern Retail

Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement

Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.

By Robert Woo

Elevate Your Jewelry Sales Strategy Amidst Economic Uncertainty

Discover 4 examples of how personalized clienteling, CRM-driven promotions, and SMS campaigns can drive jewelry sales even during economic downturns.

By Robert Woo

Modern Retail

Why your eCommerce marketing isn’t working in 2022

From virtual clienteling to tracking attribution, learn how to understand your customers' journey in order to increase sales. Here are four strategies to ensure your eCommerce marketing succeeds this year and beyond.

By Robert Woo

From The Founders

Endear's $2M Seed Round Propels Retail CRM Revolution

Explore how Endear, fueled by a $2M series seed round, offers a tailored CRM for modern retail businesses, emphasizing relationship-building and omnichannel strategies.

By Leigh Sevin

guy in water

4 Ways to Recession-Proof Your Retail Business

When faced with a troubling financial forecast, it's better to be proactive rather than reactive. Here are 4 ways you can recession-proof your retail business.

By Robert Woo

Modern Retail

How To Optimize SMS Marketing for eCommerce

While it's easy to send a mass text message to all of your customers announcing a sale, this article suggests actionable tips on how you can optimize your SMS campaign by personalizing it.

By Robert Woo

How to Choose the Best CRM for Shopify

Integration Partners

Stressing the ‘relationship’ in finding the best Shopify CRM

Managing your relationships with customers as a retail or eCommerce brand can be quite challenging. Here's how to choose the best Shopify CRM, updated for 2025.

By Robert Woo

Best Practices

How to supercharge your SMS retail marketing for better sales & attribution

It's no secret that SMS messages are an effective channel for retail marketing, but by segmenting your audience and personalizing your messages you can further increase sales.

By Robert Woo

Best Practices

How to Master Accurate Sales Attribution in the Omnichannel Era

Explore how leveraging advanced CRM solutions like Endear transforms your retail strategy, tracking customer touch-points across online and in-store interactions. Navigate the complexities of omnichannel retail with insights on accurate sales attribution.

By Robert Woo

4 Ways to Improve your retail digital strategy

Trying to improve your retail digital strategy can be overwhelming. That's why we've laid out these four ideas to empower online marketing strategy.

By Robert Woo

From The Founders

Endear Secures $2M Series Seed: Elevating Consumer CRM in a Post-Pandemic Commerce Landscape

Uncover how Endear's clienteling solution evolved into a powerful consumer CRM, addressing the challenges of online acquisition costs, the demise of third-party cookies, and the complexity of customer data.

By Leigh & Jinesh

Best Practices

4 ways to get the most out of customer lifetime value (CLV)

Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.

By Robert Woo

Modern Retail

Maximizing customer lifetime value (CLV) in retail

Calculating and keeping a pulse on your brand's CLV is the key to maximizing customer lifetime value.

By Robert Woo

Elevate Your Shopify Store with 3 Apps for Omnichannel Mastery

Explore top Shopify apps tailored for 2024, optimizing omnichannel strategies. Elevate customer engagement, conquer social media, and fortify support with expert tools.

By Robert Woo

5 personalized ways to increase sales in retail clothing

The fashion business can change as quickly as the wind. We've put together an actionable guide on how to increase sales for retail clothing brands.

By Robert Woo

4 best review apps for Shopify Plus

Posting product feedback from customers is a must-have in today's online market. We've compiled a list that walks you through actionable tactics and highlights the best review apps for Shopify Plus to get your review campaign up and running.

By Nick Veneris

5 solutions for low conversion rates in retail

Take a look at these five ways to drive up retail sales and increase your low conversion rate.

By Robert Woo